Context : 61 restaurants (14 franchisees) ; 1.400 people employed (100% unionised) ; 120 M € turnover.
Achievements :
Gross margin increased by 1,3 point.
Collective labour negotiations/agreements resulting in labour costs reduction by 2,3 M €/year (from 2010) ; franchising of 3 poorly profitable restaurants.
Lunch Garden awarded "2009 Best restaurants chain".